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Products
Customer Survey
Name:

Email Adress:

How did you learn about our online store?
Friend or Relative
Web Search Engine
Banner Ad
Magazine
Web-Based Article
E-Mail
Pop-Up Ad
Other:

What was the MAIN reason you visited our online store?
Browsing
Particular Item
Comparison of Prices
Other:

How easy was it to navigate the web site?
Very Easy
Somewhat Easy
Easy
Somewhat Difficult
Very Difficult

How easy was it to move items into your shopping cart?
Very Easy
Somewhat Easy
Easy
Somewhat Difficult
Very Difficult

How easy was it to remove items from your shopping cart?
Very Easy
Somewhat Easy
Easy
Somewhat Difficult
Very Difficult

How easy was it to resume shopping after placing items in your shopping cart?
Very Easy
Somewhat Easy
Easy
Somewhat Difficult
Very Difficult

Was your order complete when you received it?
Yes
No

Overall, how satisfied were you with your shopping experience at our online store
Very Satisfied
Somewhat Satisfied
Satisfied
Somewhat Dissatisfied
Very Dissatisfied

Do you think you will shop at our online store again?
Yes
No

What, if anything, can we do to improve your experience at our online store?