Time - Our policy lasts 2 week. If 2 weeks have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
Method of refund - the same payment method will be used to refund from the system.
Refund contact info - In order to ask for a refund please email us at firstname.lastname@example.org. Please read the shipping information below for more information.
Charges - Customers need to pay return shipping and there is no restocking fee.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to 207 W 138TH ST., Los Angeles CA 90061, United States.
To return your product, you should mail your product to: 207 W 138TH ST., Los Angeles CA 90061, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.